The Bolivian agency in charge of controlling and administering the electricity sector AE has entered the e-government era. It published this website providing various services so users are able to do many things related to their electricity supply.
To start of, they can find out where to go to complain or make use of services the company offers, such as making payments, establishing services, etc. Customers can follow up their complaints, and see in advance a schedule of oncoming reparations, outages, and so on. Finally, they can make use of a tool to calculate their monthly charges, as a way of controlling.